Refund Policy

Effective Date: 27 June 2025

This Refund Policy describes when and how you may request a refund for purchases of digital access to psychological card decks via GestaltCardBot and cards.gestaltcenter.org.

Seller: Individual Entrepreneur ANTON MELEKHIN
Address: Georgia, Batumi city, Tamar Mephe avenue, N 22a
Email: sitecenter.org@gmail.com
Phone: +995 596110720

1. Products Covered
One-time purchases of digital deck access (Parents Messages, 100 Relationship Questions, Gallery of Feelings, or bundle) sold through the bot.

2. Merchant of Record
Orders are processed by Paddle.com (Merchant of Record) for card payments. Payment support: https://paddle.net

3. 30-Day Money-Back Guarantee
You may request a full refund within 30 calendar days of order completion if you are not satisfied, subject to Section 5.

4. How to Request a Refund
• Via Paddle: https://paddle.net (Request refund / receipt link in email)
• Email us: sitecenter.org@gmail.com for product or escalation support

5. Limitations
Refunds may be declined if requested after 30 days (unless required by law), in cases of fraud, abuse, or extensive use inconsistent with good-faith evaluation.

6. Processing
Approved refunds are processed to the original payment method by Paddle, typically within 14 days.

7. Related Documents
• Terms: https://cards.gestaltcenter.org/terms
• Privacy: https://cards.gestaltcenter.org/privacy

Nothing in this policy limits mandatory consumer rights in your country.

By purchasing, you acknowledge this Refund Policy.